Hillsboro Garbage Disposal Online Bill Pay Services

HOW DO I GET STARTED?

REGISTER: First you must complete the registration process.

1. On your statement there will be a message that provides you a unique account number AND identification number as well as a link to our online bill pay web site. Have your statement handy.

2. Go to www.hillsborogarbage.com and select the PAY YOUR BILL ONLINE link on the home page (see illustration right).
3. You will be redirected to our online bill pay page. Click the link "If you are not already registered please click here" (see illustration right).

4. Once your are registered you can set up your account preferences and begin utilizing the bill pay program features.

5. READY? CLICK HERE TO PROCEED TO THE REGISTRATION PAGE
Go Green! Save our valuable resources! Sign up for paperless billing!
WHAT FEATURES ARE OFFERED IN THE ONLINE BILL PAY PROGRAM?

VIEW STATEMENTS
Customers will be able to view their current account balance and their past 18 months of statement history that begins accumulating 10/01/2012. This includes any statement they have received, such as general statements, late notices, and reminders.

MAKE A PAYMENT
Using our secure payment form, customers will be able to make payments on their account. PLEASE NOTE that online bill payments may take up to 2 business days to be processed by your bank for verification of funds. Credit card payments may take up to one business day to process. If your account is past due and you have received a stop service notice, be sure you allow for the 2 business day processing cycle for your payment to be posted. If your final notice date is less than two business days you will need to call our customer service center at 503-648-4219 between 8am and 4pm, Monday - Friday so we may process your payment immediately to be assured your service is not interrupted and your carts/containers are not removed from your premises.

STORE PAYMENT INFORMATION:
Customers have the option to store credit card or bank account information for convenience in future transactions. Account information is 128-bit encrypted and stored solely on our payment processor’s secured servers.

SET-UP AUTO-PAY:
Using your stored payment information you have the option to register your account for auto-pay. Once registered your account will be automatically charged the invoice balance every month on the 15th of each month. If the 15th is a weekend, the payment will be withdrawn the next business day.

MULTIPLE ACCOUNTS:
If you have multiple accounts with the exact same address, we will automatically check your billing data and offer a list of additional accounts you can select to add to your existing profile. If you manage an account at a different address or with a different name you can add those individually using the account number and id number from the additional account(s) statements. Also, if you do business with another company that uses online-billpay.com those accounts can be added to the same profile using the same method. You will have an option to store your card information once and use that to pay your account(s).

ACCOUNT SETTINGS:
This feature allows a customer to cancel enrollment from auto-pay or cancel their account all together. If you cancel your account, you can always reregister using the same account number and id number you were originally provided. After deleting your account your registration information will again be included on your bill.

UPDATE PROFILE:
Account options are available for customers to change their password and update their personal information.

INSERTS:
Any inserts that are mailed with paper invoices are available on the site in PDF format to be viewed or downloaded. If you are a paperless customer, the same inserts are available for you in the same electronic format.

NOTIFICATIONS:
In the notifications section you can view reminders of holiday closures or any other information we may send out to keep you informed.
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REGISTER FOR PAPERLESS BILLING
Customers are able to register themselves for paperless billing. For customers registered for paperless billing, you will be sent an email notification once a new statement is available for you to view on the site.